I shot a wedding this past October. The couple and their family couldn’t have been nicer! I got this wonderful note shortly after the wedding:
“Terry, thank you for being my videographer. I don’t even need to see the video to already know you did a great job, I can’t wait! Even my guests commented on how they could tell you genuinely enjoyed your job and that will show in the quality. Your pricing was also very reasonable and the video will be the most cherished item for me so I can relive my special night, thanks again, we can’t wait to see the video!”
The wedding venue was one of the most challenging in which I’ve ever filmed, with extremely severe contrasts between the late-day western sun blasting into the windows and the interior of the venue which was quite dark. Even with my own extra light fixture, it didn’t help much, but I persevered. And because the final product didn’t meet my strict expectations, I gave the couple some of their money back. The great news came when I received the following comments from the very happy bride:
“Thank you Terry, you did a great job, made me cry. And I appreciate your professionalism, I had a feeling the venue would be difficult to work with, thank you for the refund. I will surely recommend you and provide positive reviews!”
Well, thank you, Lisa…you just did!